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Security Center
At FirstCallComplete, security is the cornerstone of our company culture. We implement stringent security protocols at every level—organizational, architectural, and operational—to safeguard your data, applications, and infrastructure.
Our security strategy is rooted in the latest cutting-edge best practices, both in the technology and the business sectors.
Safeguarding customer data: We are dedicated to preserving the privacy and confidentiality of our customers' information. We continually monitor all assets within our data centers for any vulnerabilities, weaknesses, or deviations from established security policies
Our security strategy is rooted in the latest cutting-edge best practices, both in the technology and the business sectors.
Safeguarding customer data: We are dedicated to preserving the privacy and confidentiality of our customers' information. We continually monitor all assets within our data centers for any vulnerabilities, weaknesses, or deviations from established security policies
We guarantee the security of your data
We place the utmost importance on the security and privacy of our customers' data. We use Amazon Web Services (AWS) to host our website and store user data. Access to the AWS management console is secured by encrypting data over an SSL connection.
We have also configured firewalls for our servers, restricting access to only the necessary ports and IP addresses.
We have also configured firewalls for our servers, restricting access to only the necessary ports and IP addresses.
Security in data centers
Regular external audits
FirstCallComplete continuously enhances and updates security measures as part of our internal procedures and through collaboration with external entities. For instance, beyond conducting regular external security penetration testing, we also partner with an independent firm to carry out monthly vulnerability scans. This ensures that our security framework remains robust and capable of defending against emerging threats.
Control of data access
Our website places paramount emphasis on data access control, ensuring that every user has a unique and individual login. We stand firmly against shared accounts. Our support staff do not access your data using your personal tokens.
We monitor all activities involving logins to your system, and your staff's access can be strictly limited according to the security levels set. We have developed a framework that lets you configure the detailed levels you need to ensure your users have access to the necessary modules.
Access to our services through external interfaces, including APIs, is provided using secure credentials and revocable tokens. The security of our users' accounts is maintained through a stringent password policy.
We monitor all activities involving logins to your system, and your staff's access can be strictly limited according to the security levels set. We have developed a framework that lets you configure the detailed levels you need to ensure your users have access to the necessary modules.
Access to our services through external interfaces, including APIs, is provided using secure credentials and revocable tokens. The security of our users' accounts is maintained through a stringent password policy.